FREQUENTLY ASKED QUESTIONS




PHOTO



How far will you travel?

There is no limit to where we will travel for a great story! We love to travel, and shooting in new locations provides us with much joy. We have shot weddings all over Ontario. Often, the cost of travel within Ontario is built into our packages. We are also open to travelling outside of Ontario, sometimes in exchange for as little as flights and accommodation.



When/how do I book you and pay for my photos?

For weddings, a non-refundable deposit equal to 40% of your final package price is due at the time of booking. That secures your wedding date in our calendar and covers us for any potential losses if you were to cancel for any reason. The remaining 60% is due within 48 hours of your wedding day. We accept payment via cheque or e-transfer.



What is your end-to-end process?

Once you book with us, you are provided with our Planning Stages Questionnaire, a simple and fun form for you to fill out that lets us know a little more about you. We use the answers to develop a plan/timeline for the wedding/session so that we are properly prepared and organized. For the wedding/session, we make sure to arrive early in case we were to run into any issues on the way. Once the wedding/session is complete and we have returned home, we immediately back up all of the RAW images from the day on 2 separate external hard drives. All of the photos are now in 3 different locations (the 2 hard drives and the memory cards). Once the editing process begins, we cull the images. In other words, we search through all of the images to discard any unusable ones and to pick out the best ones. From here, we pick and edit a few to show as "sneak peaks" on our Facebook/Instagram page. We then individually edit each of the remaining images in the collection to perfect them. Near the end of this process, we often post a blog of the day on our website. Finally, we deliver the full collection to you via online gallery and/or USB flash drive.



What photography equipment do you use?

  • Camera bodies:
    • 2 x Canon 5D Mark IV
    • Canon 5D Mark III (backup)
  • Lenses:
    • Sigma 35mm f/1.4 L
    • Sigma 50mm f/1.4
    • Canon 85mm f/1.8
    • Canon 70-200mm f/4
  • Other:
    • Canon Speedlight Flashes
    • Canon Speedlight Flashes
    • Manfrotto tripods/monopods

How do you edit and what editing software do you use?

We personally edit all images individually using the the latest Adobe Lightroom software and techniques. We occasionally use Adobe Photoshop as well, if there is something that we simply can't accomplish within Lightroom. We are constantly striving to learn and improve our editing techniques and skills through workshops and other information sources. The purpose of editing is to retouch and enhance each of the images to ensure a style that is consistent throughout the day and that best represents the mood and the couple. We strongly believe that you are beautiful just the way you are. For that reason, we do not alter how you or other people look within our images.

How long after my session will I receive my photos?

Sessions are edited in the order that they take place. Editing takes up a significant part of the photo delivery process, and we take it very seriously. We are perfectionists, and each delivered image is individually edited and fine-tuned by us to represent our style and the feel of the day. The length of time that this takes varies based on the number of images in your package, the time of year, and the other sessions in the editing backlog. To make the wait a little more bearable, we always provide a few sneak peeks and a blog post before the full collection is delivered. Typically, our clients receive their full wedding collection within 3-4 months from the wedding day. Trust us, it's worth the wait :)

How will my photos be delivered?

We always try to post a few "sneak peeks" on our facebook page within a week of the session or wedding. We can also provide these to you digitally via online gallery so that they can be used in thank you cards if necessary. Next, we post a blog post with the photo highlights of the session/wedding on our website. We always attempt to complete the blog post within 6-8 weeks of the wedding/session, but this is dependent on factors like the time of season and editing backlog. Finally, your full collection of post-processed images as outlined in your contract are delivered via online gallery and/or USB flash drive.



How does the copyright work and who has the rights to my images?

As part of the contract, Sage & Sea Co. retains the copyrights to all of the images that are provided. This protects us in case someone were to attempt to make money off of any of our images. As the client, you receive personal printing rights, meaning that your are free and able to print your own images. You can also of course share the images with family and friends. If you wish to share the images publicly, don't forget to credit Sage & Sea Co. by linking to our Facebook page or website.



Can I post my photos on Facebook, Instagram, Twitter, etc.?

Yes! You can absolutely post the images publicly, but please don't forget to credit Sage & Sea Co. by providing a direct link to our Facebook page, Instagram, or website. Also, please do not apply any additional filters or make any adjustments to the images before posting them publicly online. We hope you understand that we spend a lot of time perfecting each and every one of your images, and it is important to us that our images that are publicly posted accurately reflect our work.



How can I get prints of my images?

As part of the contract, you receive the printing rights to all of the images that are provided in your collection. That gives you the right to print your own. We are also able to provide professional prints, albums, and canvases at additional cost.



When is the best time for my photo shoot?

We love to shoot with natural light. For natural light photography, often the best time is during the last few hours before and shortly after sunset. Photographers call this the "Golden Hour" because of the perfect natural lighting conditions. Shooting at this time also helps us to avoid harsh daytime sunlight, which often results in squinting eyes and shadows. During weddings, we scout out perfect spots that will allow us to avoid the harsh sunlight conditions if necessary. And we always try to take advantage of "Golden Hour" to get some epic sunset photos with the bride and groom as well.



How long do you keep a backup of my raw and edited photos?

We will retain backups of your raw and edited photos for at least 2 years from your wedding date. Due to the extensive amount of storage space required to store all of the photos, we cannot guarantee that your photos will be backed up beyond 2 years after your wedding date. We advise that once you receive your photos, you take the necessary steps to back up them up as well.


FILM



How far will you travel?

There is no limit to where we will travel for a great story! We love to travel, and shooting in new locations provides us with much joy. We have shot weddings all over Ontario. We'll travel just about anywhere for a great story!



When/how do I book you and pay for film(s)?

For weddings, a non-refundable retainer equal to 40% of your final package price is due at the time of booking. That secures your wedding date in our calendar and covers us for any potential losses if you were to cancel for any reason. The remaining 60% is due within 48 hours of your wedding day. We accept payment via cheque or e-transfer.



What is your end-to-end process?

Once you book with us, you are provided with our Planning Stages Questionnaire, a simple and fun form for you to fill out that lets us know a little more about you. This is where our brainstorming begins. We use the answers to develop a plan/timeline for the wedding/session so that we are properly prepared and organized. We often have a bit of an idea about what the edited film(s) will be like before we even start filming. For the wedding/session, we make sure to arrive early in case we were to run into any issues on the way. Once the wedding/session is complete and we have returned home, we immediately back up all of the RAW videos from the day on 2 separate external hard drives. All of the videos are now in 3 different locations (the 2 hard drives and the memory cards). Once the editing process begins, we cull the videos. In other words, we search through all of the videos to discard any unusable ones and to pick out the best ones. Here, the editing process begins. We extensively search for music that will match the mood/feel of the video. We then tirelessly consolidate the video clips and audio together into a beautiful, seamless film. Near the end of this process, we often post a blog of the day on our website. Finally, we deliver the edited film(s) and any additional chosen options to you online and via USB flash drive or external hard drive.



What videography equipment do you use?

  • Cameras:
    • 2 x Canon 5D Mark IV
    • Canon 5D Mark III (backup)
    • DJI Phantom 3 Professional Drone
  • Lenses:
    • Sigma 35mm f/1.4
    • Sigma 50mm f/1.4
    • Canon 85mm f/1.8
    • Canon 70-200mm f/4
  • Other Important Equipment:
    • DJI Ronin-M Handheld Stabilizer
    • Sennheiser Wireless LAV Mic
    • Rode Shotgun Mic
    • ZOOM H5 Handheld Recorder
    • Manfrotto tripods/monopods
    • Duzi Slider
    • LED Video Lights

How do you edit and what editing software do you use?

We personally compose and edit our films using the the latest Adobe Premiere Pro software and techniques. We are constantly striving to learn and improve our editing techniques and skills through workshops and other information sources. The purpose of editing is to compose, colour grade, stylize, and enhance each of the videos to ensure a style that is consistent throughout the day and that best represents the day and the couple. We also edit any audio used in any of our edited films using the latest audio editing software and techniques.

How long after my session will I receive my films?

Sessions are edited in the order that they take place. Editing takes up a significant part of the video delivery process, and we take it very seriously. We are perfectionists, and each delivered film is individually edited and fine-tuned by us to represent our style and the feel of the day. The length of time that this takes varies based on the films that are being provided, the time of year, and the other sessions that we have in the editing backlog. Our typical turnaround for a 4-7 minute highlights film is 4-5 months after your wedding day. Trust us, it's worth the wait :)

How will my films be delivered?

Your edited films will be delivered online and through USB flash drive or external hard drive (depending on the sizes of the files that are provided). Some of your edited films can also be downloaded direcly via our Vimeo page.

What is raw footage? How is it delivered?

Raw footage is the audio and video files straight out of the camera or recording device. Raw footage is provided as is, straight out of the camera, and unedited in any way. We are low-aperture cinematographers, shooting in a shallow depth of field to maximize the cinematic look to the footage. We also need to be very mobile, so we use a tool called a monopod, rather than a tripod. For these reasons, parts of the raw footage can be shaky, out of focus, or moving, as we move in between cinematic shots. Special parts of the day, such as the ceremony and speeches, are filmed both cinematically and using a tripod, resulting in both cinematic shots and stable, continuous shots.

Raw footage is included in your final package on a portable external hard drive, which is included in any of our film or combined packages.



How does the copyright work and who has the rights?

As part of the contract, Sage & Sea Co. retains the copyrights to all of the edited films that are provided. This protects us in case someone were to attempt to make money off of any of our films. You are able to share the films privately with family and friends. If you wish to share the images publicly, you must credit Sage & Sea Co. by linking to our Facebook page or website.



Can I post my films on Facebook, Instagram, Twitter, etc.?

Yes! You can absolutely post the edited films publicly, but please make sure to credit Sage & Sea Co. by providing a direct link to our Facebook page or website. Also, please do not apply any additional filters or make any adjustments to the edited films before posting them publicly online. We hope you understand that we spend a lot of time perfecting each and every one of your films, and it is important to us that our films that are publicly posted accurately reflect our work. Also, please DO NOT post any raw video footage online without our expressed, written consent.



How long do you keep a backup of my films and raw footage?

We will retain backups of your raw footage and edited films for at least 2 years. Due to the extensive amount of storage space required to store high quality video and audio footage, we cannot guarantee that your raw footage and edited films will be backed up beyond 2 years after your wedding date. We advise that once you receive your edited films (and raw footage if applicable), you take the necessary steps to back up the footage and films as well.


If you have any other questions, we would love to answer them!